LEGAL WARNING:

Welcome to the FactorLED.com website. Before using this Site, we recommend that you carefully read the following terms and conditions that govern its use. By accessing and using this Site, you agree to comply with these terms and conditions. If you do not agree with these terms and conditions, please refrain from using this Site.

1. Site Information:

In compliance with Directive 2000/31/EC of the European Parliament and of the Council of June 8, 2000 (Directive on electronic commerce), the identifying data of the company are as follows:

Micro Sine Electric, S.L.

VAT Number: B87792578

Deed of incorporation granted in Madrid: Volume 35788, Book: 0; Folio 99; Section 8, Sheet: M643074, Entry 1

C/ Estorninos 3, - Pinto - MADRID - 28320 - Spain -

Mobile Phone: +34 654 777 000; Landline Phone: +34 91 805 67 67

info@factorled.com

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CAIXABANK CCC: 2100 1983 27 0200375169

IBAN: ES31 2100 1983 2702 0037 5169

BIC: CAIXESBBXXX

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IBERCAJA CCC: 2085 9746 15 0330132380

IBAN: ES52 2085 9746 1503 3013 2380

BIC: CAZRES2Z

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2. Proper Use:

The content of this Site is provided for informational and promotional purposes only. It should not be considered as legal, financial, or professional advice of any kind. We do not guarantee the accuracy, completeness, or timeliness of the information contained on this Site.

3. Intellectual Property:

All intellectual property rights related to this Site, including, but not limited to, text, graphics, logos, images, and software, are owned by Micro Sine Electric SL or third-party licensors and are protected by copyright laws and other applicable intellectual property laws in Spain.

4. Privacy and Data Protection:

Our privacy policy, which is found at the end of this text, describes how we collect, use, and protect your personal data in accordance with Spanish data protection legislation. By using this Site, you agree to our privacy and data protection practices.

5. Online Purchases:

If you decide to make purchases through this Site, specific terms and conditions of sale will apply, which will be presented to you during the purchase process and will comply with consumer and user legislation in Spain.

6. Limitation of Liability:

To the extent permitted by Spanish law, Micro Sine Electric SL and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use this Site.

7. Changes to the Legal Notice:

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on this Site. We recommend that you regularly review this page to stay informed of updates.

You can exercise your right to have your data deleted or modified at any time by sending us an email to info@factorled.com with the subject "baja" (deletion) or "modificación" (modification) (please note that it may take up to 48 business hours to process your request).

9. Objectives: Sustainability:

At Micro Sine Electric, we are leaders in marketing technology that promotes a sustainable energy future for all.

Our mission is to serve utility, industrial, and infrastructure customers with innovative solutions and services that add value throughout the chain.

Together with our partners and customers, we are pioneers in technology and help drive the necessary digital transformation to accelerate the energy transition to a carbon-neutral future.

We are moving towards the future with solution applications to make our energy system more sustainable, flexible, and secure, while balancing social, environmental, and economic values.

We are affiliated with the ECOEMBES packaging recycling system, and we are also affiliated with the collection system of the ECO-RAEE'S FOUNDATION - Extended Producer Responsibility Collective System for Electrical and Electronic Equipment (SCRAP) - (www.eco-raee.com)

RII RAEE 6997- R.I. Productor AEE 665

PRIVACY POLICY:

Following the principles of legality, loyalty, and transparency, we provide you with this Privacy Policy.

Who is the Data Controller for your data?

Micro Sine Electric, S.L. VAT: B87792578 REGISTERED OFFICE: Calle Estorninos, 3 28320 Pinto, MADRID Email: info@factorled.com, Telephone: 91 805 67 67

For what purpose do we process your personal data?

At Micro Sine Electric, S.L., we process the information you provide us for the purpose of managing the contractual relationship between us, managing the sending of the information you request, providing interested parties with offers of our services and/or products of interest to them, and/or managing their job applications.

How long will we retain your personal data?

Your data will be retained for the minimum time necessary for the proper provision of the service offered, as well as to meet any responsibilities that may arise from it and any other legal requirement.

What is the legal basis for processing your data?

The legal basis for processing your personal data may be the execution of a potential and/or subscribed contractual relationship, legitimate interest, legal authorization, and/or the consent of the data subject. The data we request from you is adequate, relevant, and strictly necessary, and you are not obliged to provide it, but its non-communication may affect the purpose of the service or make it impossible to provide.

To whom will your data be disclosed?

Micro Sine Electric, S.L. will not disclose your data to any third party, unless expressly informed otherwise.

What are your rights when you provide us with your data?

The data protection rights of the data subjects are as follows:

• Right to request access to personal data concerning the data subject.
• Right to rectification or erasure.
• Right to object.
• Right to request the limitation of their processing.
• Right to data portability.

The data subject allows the sending of advertising messages to mobile devices in order to convey information about our products and their respective offers.

Data subjects whose personal data is obtained may exercise their data protection rights by sending a written communication to the registered office of Micro Sine Electric, S.L. or to the email address specially designated for this purpose, info@factorled.com, attaching a photocopy of their ID card or equivalent identification document in both cases. Models, forms, and more information on data subjects' rights are available on the website of the national supervisory authority, the Spanish Data Protection Agency, hereinafter referred to as the AEPD, www.agpd.es.

Can I withdraw my consent?

You have the possibility and the right to withdraw consent for any specific purpose granted at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

Where can I complain if I believe my data is not being processed correctly?

If any data subject considers that their data is not being processed correctly by Micro Sine Electric, S.L., they can address their complaints to the email info@factorled.com or to the competent data protection authority, with the AEPD being the competent authority in the national territory, www.agpd.es.

Security and updating of your personal data:

In order to safeguard the security of your personal data, we inform you that Micro Sine Electric, S.L. has implemented all the necessary technical and organizational measures to ensure the security of the personal data provided. All of this is done to prevent their alteration, loss, and/or unauthorized processing or access, in accordance with the regulations, although absolute security does not exist. It is important that you inform us of any changes to your personal data so that we can keep them up to date.

Confidentiality

Micro Sine Electric, S.L. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any phase of the treatment. We will not transfer or disclose your data to any third parties, except as legally required, or unless the individual has expressly authorized us to do so.

COOKIES POLICY

1. WHAT ARE COOKIES?

The website of Micro Sine Electric, S.L. (hereinafter referred to as the website) uses Cookies. Cookies are files sent to a browser through a web server to record a user's activities on a specific website. The primary purpose of Cookies is to provide the user with faster access to selected services. Additionally, Cookies personalize the services offered by the website, making it easier to provide each user with information that is of interest or may be of interest based on their use of the services. The website uses Cookies to customize and facilitate user navigation to the maximum extent. Cookies are associated only with an anonymous user and their computer, and they do not provide references that allow personal data of the user to be deduced. The user can configure their browser to notify and reject the installation of Cookies sent by the website, without this affecting the user's ability to access the content of the website. However, it should be noted that the quality of the website's operation may decrease. Registered users, those who register, or those who have logged in, can benefit from more personalized services tailored to their profile, thanks to the combination of data stored in cookies with the personal data used at the time of their registration. Such users expressly authorize the use of this information for the specified purpose, without prejudice to their right to reject or disable the use of cookies. Furthermore, the website may be aware of all the services requested by users, so they can provide or offer information suitable for the tastes and preferences of each user.

2. WHAT TYPES OF COOKIES EXIST?

Cookies, based on their duration, can be divided into:

Session Cookies: The first type expires when the user closes the browser.

Persistent Cookies: The second type expires either when the purpose they serve is achieved (e.g., keeping the user logged in to the services) or when they are manually deleted.

Performance Cookies: This type of Cookie remembers preferences for tools found in the services, so the user does not have to reconfigure the service each time they visit. Examples of this include:

Sound volume settings for video or audio players.

Video streaming speeds compatible with your browser.

Geolocation Cookies: These Cookies are used to determine the country in which the user is located when a service is requested. This Cookie is entirely anonymous and is only used to help tailor content to the user's location.

Registration Cookies: Registration Cookies are generated once the user registers or later logs in and are used to identify the user in the services for the following purposes:

Keep the user logged in so that if they close a service, the browser, or the computer and later return to that service, they will still be logged in, making navigation easier without needing to log in again. This functionality can be suppressed if the user clicks the "log out" function, which deletes this Cookie, and the next time the user enters the service, they will need to log in to be identified.

Check if the user is authorized to access certain services, such as participating in a contest.

Analytical Cookies: Each time a user visits a service, a tool from an external provider generates an analytical Cookie on the user's computer. This Cookie, which is only generated during the visit, will serve on subsequent visits to the website's services to anonymously identify the visitor. The main objectives pursued are:

Allow for the anonymous identification of browsing users through the "Cookie" (identifying browsers and devices, not individuals) and, therefore, an approximate count of the number of visitors and their trend over time.

Anonymously identify the most visited content and, therefore, the most attractive to users.

Determine whether the user accessing the service is new or a repeat visitor.

Important: Unless the user decides to register for a service on the website, the "Cookie" will never be associated with any personal data that can identify them. These Cookies will only be used for statistical purposes to help optimize the user experience on the website.

Behavioral Advertising Cookies: This type of Cookies allows for expanding the information of the ads displayed to each anonymous user in the website's services. This includes storing the duration or frequency of ad display positions, interaction with these ads, or user browsing or sharing patterns, as they help create an interest-based advertising profile for the user.

Third-party Advertising Cookies: In addition to the website's managed ads, the website offers advertisers the option to serve ads through third parties ("AdServers"). Thus, these third parties can store Cookies sent from the website's services from users' browsers, as well as access the data stored in them.

3. WHAT COOKIES DO WE USE?

The cookies we use on our website are:

Own: These are cookies sent to the user's terminal equipment from a machine or domain managed by the publisher itself and from which the requested service is provided.

Session Cookies

Third-party: These are cookies sent to the user's terminal equipment from a machine or domain that is not managed by the publisher but by another entity that processes the data obtained through cookies.

Google Analytics: https://support.google.com/analytics/answer/6004245?hl=en

Facebook: https://www.facebook.com/privacy/explanation

4. HOW TO DISABLE COOKIES?

Usually, you can stop accepting Cookies from your browser, or stop accepting Cookies from a particular service.

All modern browsers allow you to change Cookie settings. These settings are usually found under "Options" or "Settings" in your browser menu. You can also configure your browser or email client and install free add-ons to prevent the download of "web bugs" when opening an email.

The website provides guidance to the user on how to access Cookie settings and, if necessary, browse privately in each of the major browsers:

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.

For more information, you can consult Microsoft's support or the browser's help function.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.

Chrome: Settings -> Show Advanced Settings -> Privacy -> Content Settings.

Safari: Preferences -> Security.

For more information, you can consult Apple's support or the browser's help function.

The website may change this Cookie policy in accordance with legal or regulatory requirements or to adapt the policy to the instructions of the Spanish Data Protection Agency. Therefore, it is recommended that users visit it regularly.

When significant changes are made to this Cookie policy, they will be communicated to users either via the website or via email to registered users.

OFFICIAL RECORDS OF EUROPEAN REGULATORY COMPLIANCE FOR SUSTAINABILITY

PACKAGING:

We are affiliated with the PACKAGING RECYCLING SYSTEM of ECOEMBES (www.ecoembes.com) - OUR REGISTRATION NUMBER IS ENV/2023/000017132.

ELECTRIC APPLIANCES:

We are affiliated with the RECYCLING SYSTEM FOR ELECTRIC AND ELECTRONIC APPLIANCES, we are - R.I. Producer AEE No. 665 FOUNDATION ECO-RAEE’S - Collective System of Extended Producer Responsibility for Electric and Electronic Appliances (SCRAP) - (www.eco-raee.com).